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Crash of a Boeing 737-210C in Resolute Bay: 12 killed

Date & Time: Aug 20, 2011 at 1142 LT
Type of aircraft:
Operator:
Registration:
C-GNWN
Survivors:
Yes
Schedule:
Yellowknife - Resolute Bay - Grise Fiord
MSN:
21067/414
YOM:
1975
Flight number:
FAB6550
Country:
Crew on board:
4
Crew fatalities:
Pax on board:
11
Pax fatalities:
Other fatalities:
Total fatalities:
12
Captain / Total flying hours:
12910
Captain / Total hours on type:
5200.00
Copilot / Total flying hours:
4848
Copilot / Total hours on type:
103
Aircraft flight hours:
86190
Circumstances:
The First Air Boeing 737-210C combi aircraft departed Yellowknife (CYZF), Northwest Territories, at 1440 as First Air flight 6560 (FAB6560) on a charter flight to Resolute Bay (CYRB), Nunavut, with 11 passengers, 4 crew members, and freight on board. The instrument flight rules (IFR) flight from CYZF was flight-planned to take 2 hours and 05 minutes at 426 knots true airspeed and a cruise altitude of flight level (FL) 310. Air traffic control (ATC) cleared FAB6560 to destination via the flight-planned route: CYZF direct to the BOTER intersection, then direct to the Cambridge Bay (CB) non-directional beacon (NDB), then direct to 72° N, 100°45' W, and then direct to CYRB (Figure 1). The planned alternate airport was Hall Beach (CYUX), Nunavut. The estimated time of arrival (ETA) at CYRB was 1645. The captain occupied the left seat and was designated as the pilot flying (PF). The first officer (FO) occupied the right seat and was designated as the pilot not flying (PNF). Before departure, First Air dispatch provided the crew with an operational flight plan (OFP) that included forecast and observed weather information for CYZF, CYRB, and CYUX, as well as NOTAM (notice to airmen) information. Radar data show that FAB6560 entered the Northern Domestic Airspace (NDA) 50 nautical miles (nm) northeast of CYZF, approximately at RIBUN waypoint (63°11.4' N, 113°32.9' W) at 1450. During the climb and after leveling at FL310, the crew received CYRB weather updates from a company dispatcher (Appendix A). The crew and dispatcher discussed deteriorating weather conditions at CYRB and whether the flight should return to CYZF, proceed to the alternate CYUX, or continue to CYRB. The crew and dispatcher jointly agreed that the flight would continue to CYRB. At 1616, the crew programmed the global positioning systems (GPS) to proceed from their current en-route position direct to the MUSAT intermediate waypoint on the RNAV (GNSS) Runway (RWY) 35 TRUE approach at CYRB (Appendix B), which had previously been loaded into the GPS units by the crew. The crew were planning to transition to an ILS/DME RWY 35 TRUE approach (Appendix C) via the MUSAT waypoint. A temporary military terminal control area (MTCA) had been planned, in order to support an increase in air traffic at CYRB resulting from a military exercise, Operation NANOOK. A military terminal control unit at CYRB was to handle airspace from 700 feet above ground level (agl) up to FL200 within 80 nm of CYRB. Commencing at 1622:16, the FO made 3 transmissions before establishing contact with the NAV CANADA Edmonton Area Control Centre (ACC) controller. At 1623:29, the NAV CANADA Edmonton ACC controller cleared FAB6560 to descend out of controlled airspace and to advise when leaving FL270. The crew were also advised to anticipate calling the CYRB terminal control unit after leaving FL270, and that there would be a layer of uncontrolled airspace between FL270 and FL200. The FO acknowledged the information. FAB6560 commenced descent from FL310 at 1623:40 at 101 nm from CYRB. The crew initiated the pre-descent checklist at 1624 and completed it at 1625. At 1626, the crew advised the NAV CANADA Edmonton ACC controller that they were leaving FL260. At 1627:09, the FO subsequently called the CYRB terminal controller and provided an ETA of 1643 and communicated intentions to conduct a Runway 35 approach. Radio readability between FAB6560 and the CYRB terminal controller was poor, and the CYRB terminal controller advised the crew to try again when a few miles closer. At 1629, the crew contacted the First Air agent at CYRB on the company frequency. The crew advised the agent of their estimated arrival time and fuel request. The crew then contacted the CYRB terminal controller again, and were advised that communications were now better. The CYRB terminal controller advised that the MTCA was not yet operational, and provided the altimeter setting and traffic information for another inbound flight. The CYRB terminal controller then instructed the crew to contact the CYRB tower controller at their discretion. The FO acknowledged the traffic and the instruction to contact CYRB tower. At 1631, the crew contacted the CYRB tower controller, who advised them of the altimeter setting (29.81 inches of mercury [in. Hg]) and winds (estimated 160° true [T] at 10 knots), and instructed them to report 10 nm final for Runway 35T. The crew asked the tower controller for a runway condition report, and was advised that the runway was a little wet and that no aircraft had used it during the morning. The FO acknowledged this information. The crew initiated the in-range checklist at 1632 and completed it at 1637. At 1637, they began configuring the aircraft for approach and landing, and initiated the landing checklist. At 1638:21, FAB6560 commenced a left turn just before reaching MUSAT waypoint. At the time of the turn, the aircraft was about 600 feet above the ILS glideslope at 184 knots indicated airspeed (KIAS). The track from MUSAT waypoint to the threshold of Runway 35T is 347°T, which coincides with the localizer track for the ILS/DME RWY 35 TRUE approach. After rolling out of the left turn, FAB6560 proceeded on a track of approximately 350°T. At 1638:32, the crew reported 10 nm final for Runway 35T. The captain called for the gear to be lowered at 1638:38 and for flaps 15 at 1638:42. Airspeed at the time of both of these calls was 177 KIAS. At 1638:39, the CYRB tower controller acknowledged the crew’s report and instructed them to report 3 nm final. At 1638:46, the FO requested that the tower repeat the last transmission. At 1638:49, the tower repeated the request to call 3 nm final; the FO acknowledged the call. At this point in the approach, the crew had a lengthy discussion about aircraft navigation. At 1640:36, FAB6560 descended through 1000 feet above field elevation. Between 1640:41 and 1641:11, the captain issued instructions to complete the configuration for landing, and the FO made several statements regarding aircraft navigation and corrective action. At 1641:30, the crew reported 3 nm final for Runway 35T. The CYRB tower controller advised that the wind was now estimated to be 150°T at 7 knots, cleared FAB6560 to land Runway 35T, and added the term “check gear down” as required by the NAV CANADA Air Traffic Control Manual of Operations (ATC MANOPS) Canadian Forces Supplement (CF ATC Sup) Article 344.3. FAB6560’s response to the tower (1641:39) was cut off, and the tower requested the crew to say again. There was no further communication with the flight. The tower controller did not have visual contact with FAB6560 at any time. At 1641:51.8, as the crew were initiating a go-around, FAB6560 collided with terrain about 1 nm east of the midpoint of the CYRB runway. The accident occurred during daylight hours and was located at 74°42'57.3" N, 94°55'4.0" W, at 396 feet above mean sea level. The 4 crew members and 8 passengers were fatally injured. Three passengers survived the accident and were rescued from the site by Canadian military personnel, who were in CYRB participating in Operation NANOOK. The survivors were subsequently evacuated from CYRB on a Canadian Forces CC-177 aircraft.
Probable cause:
Findings as to causes and contributing factors:
1. The late initiation and subsequent management of the descent resulted in the aircraft turning onto final approach 600 feet above the glideslope, increasing the crew’s workload and reducing their capacity to assess and resolve the navigational issues during the remainder of the approach.
2. When the heading reference from the compass systems was set during initial descent, there was an error of −8°. For undetermined reasons, further compass drift during the arrival and approach resulted in compass errors of at least −17° on final approach.
3. As the aircraft rolled out of the turn onto final approach to the right of the localizer, the captain likely made a control wheel roll input that caused the autopilot to revert from VOR/LOC capture to MAN and HDG HOLD mode. The mode change was not detected by the crew.
4. On rolling out of the turn, the captain’s horizontal situation indicator displayed a heading of 330°, providing a perceived initial intercept angle of 17° to the inbound localizer track of 347°. However, due to the compass error, the aircraft’s true heading was 346°. With 3° of wind drift to the right, the aircraft diverged further right of the localizer.
5. The crew’s workload increased as they attempted to understand and resolve the ambiguity of the track divergence, which was incongruent with the perceived intercept angle and expected results.
6. Undetected by the pilots, the flight directors likely reverted to AUTO APP intercept mode as the aircraft passed through 2.5° right of the localizer, providing roll guidance to the selected heading (wings-level command) rather than to the localizer (left-turn command).
7. A divergence in mental models degraded the crew’s ability to resolve the navigational issues. The wings-level command on the flight director likely assured the captain that the intercept angle was sufficient to return the aircraft to the selected course; however, the first officer likely put more weight on the positional information of the track bar and GPS.
8. The crew’s attention was devoted to solving the navigational problem, which delayed the configuration of the aircraft for landing. This problem solving was an additional task, not normally associated with this critical phase of flight, which escalated the workload.
9. The first officer indicated to the captain that they had full localizer deflection. In the absence of standard phraseology applicable to his current situation, he had to improvise the go-around suggestion. Although full deflection is an undesired aircraft state requiring a go-around, the captain continued the approach.
10. The crew did not maintain a shared situational awareness. As the approach continued, the pilots did not effectively communicate their respective perception, understanding, and future projection of the aircraft state.
11. Although the company had a policy that required an immediate go-around in the event that an approach was unstable below 1000 feet above field elevation, no go-around was initiated. This policy had not been operationalized with any procedural guidance in the standard operating procedures.
12. The captain did not interpret the first officer’s statement of “3 mile and not configured” as guidance to initiate a go-around. The captain continued the approach and called for additional steps to configure the aircraft.
13. The first officer was task-saturated, and he thus had less time and cognitive capacity to develop and execute a communication strategy that would result in the captain changing his course of action.
14. Due to attentional narrowing and task saturation, the captain likely did not have a high- level overview of the situation. This lack of overview compromised his ability to identify and manage risk.
15. The crew initiated a go-around after the ground proximity warning system “sink rate” alert occurred, but there was insufficient altitude and time to execute the manoeuvre and avoid collision with terrain.
16. The first officer made many attempts to communicate his concerns and suggest a go-around. Outside of the two-communication rule, there was no guidance provided to address a situation in which the pilot flying is responsive but is not changing an unsafe course of action. In the absence of clear policies or procedures allowing a first officer to escalate from an advisory role to taking control, this first officer likely felt inhibited from doing so.
17. The crew’s crew resource management was ineffective. First Air’s initial and recurrent crew resource management training did not provide the crew with sufficient practical strategies to assist with decision making and problem solving, communication, and workload management.
18. Standard operating procedure adaptations on FAB6560 resulted in ineffective crew communication, escalated workload leading to task saturation, and breakdown in shared situational awareness. First Air’s supervisory activities did not detect the standard operating procedure adaptations within the Yellowknife B737 crew base.

Findings as to risk:
1. If standard operating procedures do not include specific guidance regarding where and how the transition from en route to final approach navigation occurs, pilots will adopt non-standard practices, which may introduce a hazard to safe completion of the approach.
2. Adaptations of standard operating procedures can impair shared situational awareness and crew resource management effectiveness.
3. Without policies and procedures clearly authorizing escalation of intervention to the point of taking aircraft control, some first officers may feel inhibited from doing so.
4. If hazardous situations are not reported, they are unlikely to be identified or investigated by a company’s safety management system; consequently, corrective action may not be taken.
5. Current Transport Canada crew resource management training standards and guidance material have not been updated to reflect advances in crew resource management training, and there is no requirement for accreditation of crew resource management facilitators/instructors in Canada. This situation increases the risk that flight crews will not receive effective crew resource management training.
6. If initial crew resource management training does not develop effective crew resource management skills, and if there is inadequate reinforcement of these skills during recurrent training, flight crews may not adequately manage risk on the flight deck.
7. If operators do not take steps to ensure that flight crews routinely apply effective crew resource management practices during flight operations, risk to aviation safety will persist.
8. Transport Canada’s flight data recorder maintenance guidance (CAR Standard 625, Appendix C) does not refer to the current flight recorder maintenance specification, and therefore provides insufficient guidance to ensure the serviceability of flight data recorders. This insufficiency increases the risk that information needed to identify and communicate safety deficiencies will not be available.
9. If aircraft are not equipped with newer-generation terrain awareness and warning systems, there is a risk that a warning will not alert crews in time to avoid terrain.
10. If air carriers do not monitor flight data to identify and correct problems, there is a risk that adaptations of standard operating procedures will not be detected.
11. Unless further action is taken to reduce the incidence of unstable approaches that continue to a landing, the risk of controlled flight into terrain and of approach and landing accidents will persist.

Other findings:
1. It is likely that both pilots switched from GPS to VHF NAV during the final portion of the in-range check before the turn at MUSAT.
2. The flight crew of FAB6560 were not navigating using the YRB VOR or intentionally tracking toward the VOR.
3. There was no interference with the normal functionality of the instrument landing system for Runway 35T at CYRB.
4. Neither the military tower nor the military terminal controller at CYRB had sufficient valid information available to cause them to issue a position advisory to FAB6560.
5. The temporary Class D control zone established by the military at CYRB was operating without any capability to provide instrument flight rules separation.
6. The delay in notification of the joint rescue coordination centre did not delay the emergency response to the crash site.
7. The NOTAMs issued concerning the establishment of the military terminal control area did not succeed in communicating the information needed by the airspace users.
8. The ceiling at the airport at the time of the accident could not be determined. The visibility at the airport at the time of the accident likely did not decrease below approach minimums at any time during the arrival of FAB6560. The cloud layer at the crash site was surface-based less than 200 feet above the airport elevation.
Final Report:

Crash of a Boeing 737-210C in Yellowknife

Date & Time: May 22, 2001 at 1325 LT
Type of aircraft:
Operator:
Registration:
C-GNWI
Survivors:
Yes
Schedule:
Edmonton – Yellowknife
MSN:
21066
YOM:
1975
Flight number:
7F953
Country:
Crew on board:
6
Crew fatalities:
Pax on board:
98
Pax fatalities:
Other fatalities:
Total fatalities:
0
Captain / Total flying hours:
16400
Captain / Total hours on type:
7000.00
Copilot / Total flying hours:
9500
Copilot / Total hours on type:
840
Circumstances:
First Air Flight 953, a Boeing 737-210C, serial number 21066, was on a scheduled flight from Edmonton, Alberta, to Yellowknife, Northwest Territories. On board were 2 flight crew, 4 cabin crew, and 98 passengers. The flight departed Edmonton at 1130 mountain daylight time, with an estimated time en route of 1 hour 35 minutes. As the aircraft approached Yellowknife, the spoilers were armed, and the aircraft was configured for a visual approach and landing on Runway 33. The computed Vref was 128 knots, and target speed was 133 knots. While in the landing flare, the aircraft entered a higher-than-normal sink rate, and the pilot flying (the first officer) corrected with engine power and nose-up pitch. The aircraft touched down on the main landing gear and bounced twice. While the aircraft was in the air, the captain took control and lowered the nose to minimize the bounce. The aircraft landed on its nose landing-gear, then on the main gear. The aircraft initially touched down about 1300 feet from the approach end of Runway 33. Numerous aircraft rubber scrub marks were present in this area and did not allow for an accurate measurement. During the third touchdown on the nose landing-gear, the left nose-tire burst, leaving a shimmy-like mark on the runway. The aircraft was taxied to the ramp and shut down. The aircraft was substantially damaged. There were no reported injuries to the crew or the passengers. The accident occurred at 1325, during the hours of daylight.
Probable cause:
Findings as to Causes and Contributing Factors:
1. Incorrect bounced landing recovery procedures were carried out when the captain pushed forward on the control column to prevent a further bounce, and the aircraft landed nosewheel first.
2. The high sink rate on the initial flare was not recognized and corrected in time to prevent a bounced landing and a subsequent bounced landing.
Other Findings:
1. The power increase during the flair resulted in the speedbrake/spoilers retracting.
2. The captain had not received a line check of at least three sectors before returning to flight duties, although this check was required to regain competency after pilot proficiency check expiry.
Final Report:

Crash of an Avro 748-335-2A in Iqaluit

Date & Time: Dec 3, 1998 at 1536 LT
Type of aircraft:
Operator:
Registration:
C-FBNW
Flight Phase:
Survivors:
Yes
Schedule:
Iqaluit - Igloolik
MSN:
1759
YOM:
1978
Flight number:
FAB802
Location:
Country:
Crew on board:
4
Crew fatalities:
Pax on board:
3
Pax fatalities:
Other fatalities:
Total fatalities:
0
Captain / Total flying hours:
8000
Captain / Total hours on type:
800.00
Copilot / Total flying hours:
2143
Copilot / Total hours on type:
117
Circumstances:
At approximately 1536 eastern standard time, First Air flight 802, a Hawker Siddeley HS-748-2A, serial number 1759, was on a scheduled flight from Iqaluit to Igloolik, Nunavut. On board were two flight crew, one flight attendant, one loadmaster, and three passengers. During the take-off run on runway 36, at the rotation speed (VR), the captain rotated the aircraft; however, the aircraft did not get airborne. Approximately seven seconds after VR, the captain called for and initiated a rejected take-off. The aircraft could not be stopped on the runway, and the nose-wheel gear collapsed as the aircraft rolled through the soft ground beyond the end of the runway. The aircraft hit the localizer antenna and continued skidding approximately 700 feet. It came to rest in a ravine in a nose-down attitude, approximately 800 feet off the declared end of the runway. The flight attendant initiated an evacuation through the left, main, rear cabin door. The two pilots evacuated the aircraft through the cockpit windows and joined the passengers and the flight attendant at the rear of the aircraft. The flight attendant was slightly injured during the sudden deceleration of the aircraft. The aircraft was substantially damaged.
Probable cause:
Findings as to Causes and Contributing Factors:
1. The captain rejected the take-off at a speed well above the engine-failure recognition speed (V1) with insufficient runway remaining to stop before the end of the runway.
2. The far-forward position of the centre of gravity contributed to the pilot not rotating the aircraft to the normal take-off attitude.
3. The aircraft never achieved the required pitch for take-off. The captain=s inability to accurately assess the pitch attitude was probably influenced by the heavier than normal elevator control forces and the limited nighttime visual references.
4. The loadmaster did not follow the company- and Transport Canada-approved procedures to evaluate the excess baggage added to the aircraft, which led to a discrepancy of 450 pounds and a C of G position further forward than expected.
5. The performance analysis suggested that the aircraft was under-rotated as a result of a forward C of G loading and the generated lift never exceeded the aircraft=s weight during the take-off attempt.
Findings as to Risk:
1. The aircraft was approximately 200 pounds over maximum gross take-off weight.
2. The aircraft accelerated more slowly than normal, probably because of the snow on the runway.
3. Although atmospheric conditions were conducive to contamination and the aircraft was not de-iced, it could not be determined if contamination was present or if it degraded the aircraft performance during the attempted take-off.
4. Water methanol was not used for the occurrence take-off. Use of water methanol may have reduced the consequences of the rejected take-off.
5. The captain did not call for the overrun drill, and none of the items on the checklist were covered by the crew.
6. The co-pilot did not follow the emergency checklist and call air traffic control to advise of the rejected take-off or call over the public address system to advise the passengers to brace.
7. The aircraft lost all its electrical systems during the impact with the large rocks, rendering the radios unserviceable.
8. No HS-748 simulator exists that could be used to train pilots on the various take-off and rejected take-off scenarios.
9. There was confusion regarding the aircraft=s location. The flight service station, fire trucks, and intervening teams were not using an available grid map for orientation.
10. There is a risk associated with not de-icing aircraft before take-off in weather conditions such as those on the day of the accident.
11. There is a risk associated with not calculating the WAT limit and performance of an aircraft during an engine-out procedure in an environment with obstacles.
Other Findings
1. The aircraft=s brakes, anti-skid system, and tires functioned properly throughout the rejected take-off.
Final Report:

Crash of a De Havilland DHC-6 Twin Otter 300 in Markham Bay: 2 killed

Date & Time: Aug 12, 1996 at 1347 LT
Operator:
Registration:
C-GNDN
Flight Type:
Survivors:
No
Schedule:
Iqaluit - Markham Bay - Lake Harbour
MSN:
427
YOM:
1974
Flight number:
7F064
Country:
Crew on board:
2
Crew fatalities:
Pax on board:
0
Pax fatalities:
Other fatalities:
Total fatalities:
2
Captain / Total flying hours:
3813
Captain / Total hours on type:
2028.00
Copilot / Total flying hours:
2724
Copilot / Total hours on type:
1000
Circumstances:
First Air 064, a DHC-6 Twin Otter (Serial No. 427), took off from Iqaluit, Northwest Territories (NWT), at 1258 Coordinated Universal Time (UTC) on a charter flight to Markham Bay, Lake Harbour, and back to Iqaluit. The aircraft was carrying six barrels of Jet B fuel to be delivered to Markham Bay, an off-strip landing site. At 1300, just after he took off, the captain told the Iqaluit Flight Service Station (FSS) specialist that the estimated time of arrival (ETA) for Markham Bay would be 1335. At approximately 1345, the crew informed First Air dispatch that they were landing at Markham Bay. After touching down, the pilot attempted an overshoot. During the attempt, the aircraft struck the ground about 200 metres past the end of the landing area, got airborne again, cleared a ridge, then crashed onto a rocky beach. A helicopter located the airplane 629 metres from the beginning of the landing area, partially submerged in water. The two pilots, the only occupants, received fatal injuries in the crash.
Probable cause:
For unknown reasons, a decision was made to overshoot even though insufficient runway remained for acceleration, take-off, and climb. Likely contributing directly to the decision to overshoot was the difficulty in controlling the aircraft on touchdown.
Final Report: